A nice location, though it was busy and slow. I visited twice this past week and experienced a long wait for fuel. They have several fuel trucks and personnel available, yet only one truck was operational with a single attendant. Be sure to follow up to ensure you receive the ice requested upon landing and that fueling occurs promptly. I even assisted the attendant in fueling the second tank once my passengers arrived, and I still hadn't received fuel. Friendly staff, but the service speed needs improvement.

The facilities were nice, and the people were even nicer. I flew in a light twin and experienced no issues whatsoever. One of the line personnel, Robert, was exceptionally helpful; he allowed my grandmother inside the secure area and escorted her to a viewing spot for my departure. Occasionally, these small gestures are what matter most.

Exceptional FBO, such friendly personnel and quite nice inside as well.

The FBO front desk email appears to work with: Info-Orl@sheltairaviation.com

Note, there is an automatic 3% surcharge on credit and debit cards at this location.

Excellent team at Sheltair Orlando. Line service was super helpful. Everyone really- top notch! They took very good care of us. Controllers and tower were first rate too. The aircraft, a C185, was handled well.