The correct email is: MAF.FBO@SIGNATUREAVIATION.COM

Arrived at 0430. Only one staff member was working, attending to airliners refueling. I waited over an hour to receive fuel. The restrooms were closed for maintenance. An ambulance remained at the gate. Too many EMS resources were occupied due to inadequate staffing levels. Subsequently, I was billed a $390 ramp fee. This was not the fault of the line technician; she was working as quickly as possible. Signature Flight Support, please improve your operations!

Signature's pricing structure seems a bit excessive. I arrive merely to drop off or collect passengers, and they assess a $500 fee each time, despite my frequent visits throughout the week. While I accept some charge is reasonable, $500 for just a few minutes of passenger transfer seems steep. Honestly, I can secure lodging for a full day for less than half that amount.