The attendant at the front desk has been discourteous on every occasion. Shirley possesses minimal customer service abilities. The ramp personnel were professional until one has to interact with the woman managing the front desk. We waited outside until they opened the facility. She drives into the primary parking spot, which ought to be reserved for clients. No welcome, only grievances. I visit this FBO monthly for business, but I hope our corporation would relocate operations.

Terrible FBO, steer clear if possible. Every staff member we encountered was incredibly impolite, particularly the woman at the reception desk. She subsequently levied a $15 ramp fee, even though she had assured me earlier that same day via phone that they waive it unless you utilize their vehicle or remain longer than two hours (we departed after a mere five minutes). Definitely skip this location; I certainly won't return. I haven't encountered such discourteous individuals in ages.

Encountered an issue with my Cirrus up near Ocean Isle, which is an hour away. Brandon traveled out and had two new magnetos installed on the field within 48 hours—flawless work. His contact number is +1 (843) 504-4469.

Stopped at KCRE for fuel while en route to Marco Island on 3/12/25, and the experience was excellent. The tower crew was very friendly. FBO and fuel personnel were all accommodating and welcoming. They offer nice facilities, including a pilot's lounge with a shower available if required. I plan to return when I am next in the area.

Must be 25 years old to utilize the rental car service.